The UPS Store

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3.9

( 8 reviews )

Printing Services, Shipping Centers

Closed 08:00 AM - 07:00 PM See Hours

701 Gervais St Ste 150, Columbia, SC 29201, United States

+1 8325-416-01.0

The UPS Store is a well-known brand that provides a wide range of services and solutions for individuals and businesses. With locations across the country, The UPS Store offers shipping, printing, and packing services to meet the needs of customers. Whether it's shipping packages, printing documents, or packing fragile items, The UPS Store is dedicated to providing reliable and convenient solutions. The brand prides itself on its friendly and knowledgeable employees who are ready to assist customers with their needs. Additionally, The UPS Store offers mailbox services, notary services, and even sells office supplies. With a commitment to exceptional customer service and a trusted reputation, The UPS Store continues to be a go-to destination for individuals and businesses seeking reliable shipping and printing solutions.

Amenities and More

Delivery
Wheelchair-accessible entrance
Wheelchair-accessible car park

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Mollie wolfe

March 22, 2024

The last 2 times I have been to this location in the mid-morning hours within 90 days they have not had any notaries available to notarize documents. I asked if any employees that were notaries would be in later in the day and was told no, it would be several days. I have noticed new employees don’t greet you asking if they can assist you-you simply get a look from them like they just don’t want to be bothered. Customer service is no longer #1 at this location.

Andrew meyer

March 22, 2024

The store is always busy and the folks on the counter might not be perfectly trained to handle the rush. On top of it the majority of staff being college students you cannot expect quality service either around the opening hours or the closing hours of the store. A few months back I had to bear around $300 worth of loss because of their mishandling on one of my Amazon returns. On top of that they were not able to help me out to either get a hold of the recovery agent from UPS or Amazon. The money is long gone and I have made amends with it after trying to get some help from the store employees and owner. But I thought I should share some insight to others who might read this and choose a good time to visit this store and make sure the receipts they have been given are correct especially if it involves an expensive package.

Hisham elmasry

March 22, 2024

This UPS Store is always busy. It has ingress and egress from both Gervais and Lady St. I’ve been pleased with the service I received but when it’s busy you may have to wait a little longer than usual. The people seem to hustle to get their work done.

Tammy cooper

March 22, 2024

If I could, I would give Sean and Landon more stars!! Their help was invaluable to me!! I'm an older lady who needed assistance with copying and faxing, even though I didn't ask for help. Sean asked me if I would like for him to show me how to copy, and he ended up copying almost eighty pages for me!! He was so nice and patient with me the whole time. He also offered more help if I needed it. Then, Landon answered a lot of questions that I had regarding pricing and delivery times. Both men had big smiles on their faces, and they couldn't have been nicer. The whole time I was there, I felt very respected, and they both made me feel comfortable and welcoming. I have never had that kind of service anywhere. I look forward to going back, because I know that I will be treated very well, and I'll have help if I need it!! I would definitely recommend this location for amazing and excellent service!!! Thank you so much!!

Damian parent

March 22, 2024

I’ve been using this store a long time, it’s sad the store manager has hiked up a ridiculous fee price to print 1 simple label to $2.37!!!! The store clerks are always nice and helpful, I just don’t agree with ripping someone off for that price to print a single label.

David herrmann

March 22, 2024

Although it was busy as could be Dominic went above and beyond on his service. Made me feel like there was no rush and made sure I was well informed about the entire process. It was much appreciated. This man should be promoted ASAP

Caroline madsen

March 22, 2024

I don't like sharing negative results, but it's important that people know my experience. I had a Facebook marketplace package to be sent to a buyer. This UPS Store location evidently doesn't give receipts for USPS drop offs. So there's no proof that you dropped it off. (Other than a picture of the label that you take with your cell phone) It's been 11 days and the package still hasn't left that location. The store manager says it's the chance the customer takes by dropping off a USPS package at this location. I'm waiting to see if they can pull up the camera footage and if they're going to do anything to help me.

Celeste burns

March 22, 2024

Sent my mother a card and package for her birthday today. I was helped by the nicest young man sam Copley. I asked for his name because he was so sweet. Great place and great employees. The process was so easy and well explained. It's hard to find help these days but this store has it! God bless.